Frequently Asked Questions

Where are you based?
We are based in Shropshire, West Midlands, UK


Are your products genuine?
Yes, they are imported directly from the manufacturer in China.


Why should I buy from you?
We an the authorised UK reseller of the cameras we sell. We may not be the cheapest, but you can be sure than you will receive the genuine item. There are fakes being produced of nearly all the cameras we sell, so if an item is much cheaper elsewhere, be aware that it could be a fake.


What payment methods do you accept?
We accept PayPal or a UK cheque. If you wish to pay by credit card, this can be done through PayPal, without the need to set up a PayPal account.


Do you offer support for the products?
Yes, as we use the items ourselves, we can guide you through the use of them. There are also support sites on the internet that we may refer you to.


How quickly will you ship my order?
All items are in stock and orders received before 4pm are normally shipped the same day that we receive your payment, except at weekends, when they will be shipped on the Monday following.


Can I pick my order up?
No, unfortunately we do not accept callers.


My question is not answered here, what can I do?
Please contact us and we will do our best to assist you.